Thank you for choosing a new Android Smartphone from UBT!

For your convenience, we have pre-loaded Streamline3 protection on your new device. 

IMPORTANT: To avoid having to send the device back for reprogramming, please ensure that you do not attempt to delete the Google account that we've pre-loaded on your device, as it is necessary for your device to function properly and if removed will cause your Streamline3 App to lock to screen.

STEP 1 - Secure your Phone
Click here to setup and change your unlock password and swipe pattern

STEP 2 - Connect your phone
Click here setting up and/or transferring your SIM

STEP 3 - Transfer your data

The Samsung Smart Switch Mobile app can be used to help transfer phone content automatically and will have automatically deployed to your device when we processed your order. If it isn't showing on your device or won't load, please contact us by opening a new helpdesk request, or phoning us on 0800 828 123.

Click here for instructions on how to use Samsung Smart Switch Mobile

Click here for help transferring your Whatsapp account and chats

Click here for help manually transferring phone contacts

Click here for help manually transferring photos/files using your PC

STEP 4 - Setup your accounts and apps
Click here for help to setup your Email

Click here for help adding Apps to your device (full smartphone users only)

If you have any questions, please contact us by emailing telco.nz@ubteam.com or open a new helpdesk request or call us on 0800 828 123.