This guide will show how to back up your data to SD card for easy recovery in case you lose or break your Samsung phone. It's a good idea to do this on a regular basis.

Before you start, you will need:

• The Samsung Smart Switch Mobile app whitelisted for your company/household

• An empty SD Card dedicated to holding your phone backup - we recommend a 128GB (or higher if your device has more than 128GB storage). NZ Customers can purchase a 128GB MicroSD Card from our website here

1. Insert your MicroSD Card (remove your existing card if you have one)
2. Install the Samsung Smart Switch Mobile app (if you haven't already) - we recommend installing from a secondary Google account - see here for details on how to add a secondary Google account and here for details on how to install apps from this account
3. Open the Samsung Smart Switch app, tap Agree, then Allow
4. Tap the SD Card icon in the top-right corner
   
5. Tap Turn on in the blue box entitled Password-protect backup files. Note that if you forget this password, you will lose access to your backup. Tap Back up to start the backup process
   
6. Choose what you'd like to backup (your screen may differ slightly from the below) and tap Back up
   
   
7. Set the password for your backup and then tap Continue - DON'T FORGET THIS PASSWORD, OTHERWISE YOU WILL PERMANENTLY LOSE ACCESS TO YOUR BACKUP 
   
8. Confirm the password, then tap Continue
   
9. The phone will now copy your data to your Micro SD Card. When complete, you'll see the screen below. Tap Done, remove the SD Card (re-insert your other SD Card if you took it out in Step 1) and put it in a safe place