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  1. UBTNZ | Support
  2. Phone/Mobile

Phone/Mobile

Android Mobile Phones

  • How do I fix Google Play Store not opening or downloading?
  • How to Backup and Restore WhatsApp
  • Streamline3 for Android - Network Status and Known Issues
  • Add Campus Trading email address to Samsung device
  • Add emergency contacts to your locked Samsung Galaxy
  • Add Shortcut to Google NZ to Home Screen
See all 32 articles

Connect App Support

  • How to allow correct permissions for the Connect app
  • How to re-sync your Connect app data
  • How to reset your Connect app password

Forms & Information

  • UBT Premium Voicemail - powered by VXT
  • Streamline3 Installation form
  • SmartConnect Beginner Plans
  • Complete Smartphone Setup
  • Streamline3 Device Account Change Form
  • SmartConnect Direct Debit Form
See all 10 articles

General Telco FAQs

  • SmartConnect Roaming Options
  • Spark Roaming
  • Can I get a loan phone if I need to return my device?
  • I have broken my smartphone screen and need this fixed
  • Open Phone Test
  • Activating Call Divert on your mobile
See all 8 articles
UBTNZ | Support