UPDATE OCT 2020: Smart Switch mobile has received an update so it will now work with Streamline3 devices - please ask your admin to approve for your company or household if not available.
Please note that you now need to select the Cable option and not wireless
- Make sure you have Smart Switch on both devices. On newer devices, you will find it at Settings>Cloud and accounts>Smart Switch. On older ones, you may need to download it from the Play Store.
- Connect your devices, simply connect the two phones together using the USB-C connector that came in the box with your new phone.
- Open Smart Switch on your new device and tap Start , then follow the onscreen instructions. You will have the option to choose which data you wish to transfer. While it is transferring, you will see a percentage on the screen letting you know how far it is. The time taken will depend on the amount of data and the strength of your connection.