Frequently Asked Questions

• A Note on our Support Charges
• What is covered by a computer warranty?
• System Backup and Restore - incompatibility with Windows 10
• How do I block an email address in Office 365
• Where do I find the latest Streamline3 version
• How do I reset my Admin Console or SafeSearch Password?

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Forms - Business Automation

• UBT PC Lease
• Streamline3 Software Order Form
• Streamline3 Server Installation Form
• Machine Repair Form
• Change of Ownership Form

Tips and Tricks

• Ensure you have the latest Windows updates
• Updating your Windows 7 computer
• Updating your Windows 10 computer
• Enable IMAP in Gmail
• Google Translate
• Open Device Test

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Documentation and User Guides

• How to backup your PC files with SyncToy
• Social Media Management
• Skype Management
• Testing the Internet Filter
• Media Allow
• Streamline3 Users Guide

Virus Alerts and Scam Notifications

• Someone has changed your password SCAM
• Microsoft License Audit Email Scam
• Unexpected power bill? Nope, it's a malicious email!
• Australian Government? Nope another virus.
• Toll road invoice/statement scam
• Delivery problems? Nope! DHL Scam email

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Announcements

• Assistance Charges
• Exchange Accounts and Outlook 2016
• ESET Antivirus missing from some machines
• Submitting Repair Jobs on the UBTSupport Console
• Streamline3 Website Reclassification
• Holiday period IT and Telco support

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Downloads

• VLC Media Player