In some cases, phones may not give as good coverage as expected, this can be due to some network options being weaker in certain areas. Try the steps below to switch from 4G to 3G.
Switch from 4G to 3G
- Open your phone settings menu (Drag down at the top of the screen, Tap the gear icon)
- Open Mobile Networks
- Tap Network mode
- Select 3G/2G (auto connect)
In rural areas the phones may only pick up a weak 4G signal which can affect network performance.